When launching certain games on the PlayStation 5, players are facing an error. People have reported that they are facing this error mainly on three games- Call of Duty Cold War, Dirt 5 and, as the title suggests NBA 2k23. The error code for this is CE-108255-1.
Fix NBA 2K23 Error Code CE-108255-1
We have investigated this issue in depth and have found out that there may not be just one but several sources for this error on the PS5 system. Here are the potential causes for this issue:
Corrupted Data Sectors
It just so happens, that this specific issue can likewise be connected with some sort of corruption in the system files, influencing the database made around those files that are presently a part of your console. If this is the case, a simple solution can be achieved by the database being rebuilt. Doing so will not remove any of your account progress, trophy achievements or saved games.To rebuild you database, simply follow these steps-
- First of all, you will have to boot your console in safe mode. Press the power button and release it after the second beep.
- You will see a list on the screen. Choose option 5 from it which says ‘Rebuild Database’.
- When you see the next prompt, approve the operation to start rebuilding the database. A full scan will be done by the system and it will create a new database with all the content that is currently on the console.
- You will be prompted to restart the console once.
- After the restart, try launching the game to see if the problem is fixed.
Language Pack Glitch
This error code could also mean that the game’s language pack might be corrupted. Many of the players that were affected by this issue have affirmed that the issue was at long last fixed after they changed the language in the control settings to American English. Following are the steps to resolve the language pack glitch-
- On the console, go to the main dashboard and open the ‘Settings’ menu on the top right corner of the screen.
- From the list of options that have appeared before you, look for ‘System’ and open it.
- Now in this sub menu, you will find an option called ‘Language’, you will have to click on it.
- Choose ‘Console Language’ from the next list of options.
- Here, you will have to select ‘English (United States)’ and save the changes that you just made.
- Restart the PS5 console.
- When the console is back up, launch NBA 2K23 to see if the problem still persists.
Outdated Firmware Version
As per a ton of players managing this issue, one of the factors responsible for this error code could be an outdated firmware version on your PS5 console. In case this seems to be the cause, you will be able to resolve it pretty easily by updating the PS5 firmware to the latest version. This can be done by updating it via the conventional method or by using a USB stick to install the latest version of the firmware. Here are the steps to do update via your console UI-
- Press the PS button on your controller to summon the menu bar at the bottom of the screen.
- In the list of icons, select ‘Downloads and Uploads’.
- Once you are inside the menu, click on ‘Downloads/Copies’.
- Select ‘Update System Software’ to update the firmware to the latest edition.
- You will need to restart your console once when the process is completed.
- Try launching the game again to see if the error code has been resolved.
To manually update the firmware version, follow these steps-
- Plug in a USB stick of at least 7 GB of storage space into a PC and open File Explorer.
- Right click on the USB and select ‘Format’ from the drop down menu that appeared.
- The format window will appear in the front. Set the File System to FAT32 and the allocation size to 4096 bytes.
- Check the box that says ‘Quick Format’ and click on ‘Start’.
- When the process is completed, open the USB drive and create a folder named PS5 on it.
- Open that folder and create another folder inside named ‘UPDATE’.
- Use your browser to open the PS5 System Software Update Page.
- On finding the correct page, scroll down to the ‘Download an update file for a PS5 console’ and select ‘PS5 Update File’.
- When the download gets completed, move a file named PS5Update.PUP inside the Update folder.
- Remove the USB stick from your PC and plug it into your PS5 console.
- Press the power button and release it after you hear the second beep to launch the PS5 in safe mode.
- From the list of options that are on your screen, select the third option that says ‘Update System Software’.
- Now click on ‘Update from USB storage device, then select OK to complete the process.
- You will have to wait till the system verifies the integrity of the update files before it installs it over the current firmware version.
- When the update is finished, restart the console and launch NBA 2K23 and check if you still see the same error code.
Underlying Firmware Corruption
For this error code (CE-108255-1) to pop up on your screen, it could possibly be a firmware related issue. In case you can see the same error code on not just NBA but also other games, then it is very likely to be a firmware issue. To fix this problem, what you will need to do is perform a complete reset of your PS5 console and force it to reinstall the current system software version. Any save files, game files, in-game captures, personal data etc. that are not hosted on the cloud will be removed from the console by doing so. It is recommended to either do a backup of this data or upload the necessary stuff on the cloud before you proceed with a reset. To perform a reset, follow these simple steps-
- Shut down your console and boot it up in safe mode. To do so, hold the power button till you hear the second beep and then release it.
- Your PS5 has now entered safe mode and you can see a list of operations.
- Select the last option that says ‘Reset PS5 (Reinstall System Software)’.
- Confirm the operation to begin the reset of your console.
- Now all you can do is wait till the process has finished.
- Your console will restart after the process and factory firmware has been restored.
- Before installing any games, please remember to install any firmware updates if they are available.
- You can now reinstall NBA 2K23 and try to retrigger the error code CE-108255-1.
HDCP Conflict of Capture Card
An error with the external capture card could be responsible for this specific error code. To fix this issue, you only have to disable HDCP (High Bandwidth Content Protection) before you connect the capture card to the console. HDCP is an exclusive type of digital copy security created by Intel that Sony utilizes on PS4 and PS5 as well. In spite of the fact that you should enable this option all the time for security purposes, it is recommended to turn it off in case you are using an external capture card to perform in-game captures. To disable HDCP from the HDMI settings, you will have to follow these instructions-
- Open the ‘Settings’ menu from the main dashboard on the home page of your PS5 console. (It is on the top right corner of the screen)
- Once you are in the settings menu, choose the ‘System’ Tab.
- You can now see a vertical menu on the left, from there select the ‘HDMI’ option from the list.
- The menu will appear on the right hand side of the screen. Click on the toggle next to ‘Enable HDCP’ to turn it off.
- Try launching the game again and see if the problem persists.
This will solve the conflict that the card is facing.
Game File Corruption
When facing issues launching the game, sometimes it is best to remove the game from your library and reinstall it. In case your game files have become corrupted, this is the only solution that you can enact. Many players who faced the same issue reported that the issue was fixed when they performed a simple reinstallation of the game after uninstalling it from the library. You can do this by following these instructions-
- On the main dashboard of the PS5 console, please ensure that you have selected ‘NBA 2K23’ from the game library and then press the options button on your DualSense controller.
- You will now see a drop down menu near the game title. Click on Delete and confirm the operation when you see a confirmation prompt.
- After the process has been completed, with the help of the main dashboard, go to the game library once again.
- In the game library, navigate to NBA 2K23 and select it by pressing the X button on your controller. It will now start to download again.
- Once the game has finished downloading and reinstalling, check if any system updates are available and restart the console before launching the game for the first time.
Hardware Issue
In the case of your game crashing every time you try to launch it, some times your hardware could be the reason behind this issue. It is most likely that your SSD (Solid State Drive) is to blame for this. After burning through every conventional fix for this error code, contacting PlayStation Support is your only option. They would either assign you with a PS technician or ask you to send your PS5 console for repairs. In case it could not be repaired, you will be provided with a replacement. Before doing any of this, you should confirm with the PS support representative if the issue pertains to a library or an account issue. If that is the case, they will guide you through fixing the same, so do not worry.
With the help of this guide, you must have been able to fix the error code CE-108255-1 when launching NBA 2k23. Check our page for more guides on PS5 as well as NBA 2k. Thanks for reading this article.