Scan your face is one of the unique features of NBA 2K21, but players have been complaining of the NBA 2K21 Face Scan not working. The face scan requires you to take 13 different photos of your face from different angles and it’s likely something goes wrong. So, if you are one of the users who has been encountering a similar issue with the Face Scan, you have come to the right place. But, before you proceed, ensure that you are following the right process to take phones in this NBA 2K21 Face Scan guide.
Here are some of the things that could resolve your issue with the face scan in NBA 2K21.
Fix NBA 2K21 Face Scan Not Working
The most important thing you want to ensure is that the photo is clear and that includes ensuring there is sufficient lighting, there is no glare or extra lighting, or the sun is not behind you when you are taking the photo. If you take a photo with the sun behind you, it can make it difficult for your face to appear. So, basically, keep the photo as natural as possible.
The second thing to consider is that you are not using sunglasses, hat, or any other object that could compromise the completeness off your face on any of the 13 angles.
When moving your head for different angle shots, ensure you move your head slowly, so the camera has enough time to capture a photo.
Finally, ensure that the final photo taken is up-to-the-mark before you hit the upload photos button. The whole process can be frustrating, but having to do it again and again is the worst. So, do it right the first time around.