Controller not working on PC is not a problem specific to Mortal Shell. It can happen with any game and recently a large number of players reported the same problem on Modern Warfare, Horizon Zero Dawn, and Fall Guys. Nevertheless, the solution to the problem is simple and straightforward. All you have to do is go to Steam and enable the controller for the respective device or change Big Picture Mode. Stick around and we will show you the exact process to perform the fix.
Fix Mortal Shell Controller Not Working on PC
To fix the Mortal Shell controller not working on PC, you have to change the General Controller Settings or the Big Picture Configuration from the Steam Controller Configuration. If the problem still persists, specifically with Gamepad. You would want to run the hardware and device troubleshooter, install the latest driver for Gamepad, or reinstall the gamepad. If it’s the Xbox controller that’s causing the issue, unplug and plug again, change the USB cable, and update the driver for controller. The above fixes should fix the controller not working issue with Mortal Shell for both Gamepad and Xbox controller.
To help you resolve the problem quickly, here is a step-by-step instruction on how to fix controller compatibility problem on PC for Mortal Shell. If the DualShock controller is not working, you can refer the post to fix PS4 controller not working on Mortal Shell.
Fix 1: Change Steam Big Picture Mode
Here are the steps to change the Big Picture Mode in Steam.
- Launch Steam from the desktop shortcut
- Click View on the top-left corner and select Big Picture Mode
- Click on Library. Click on Games under Browse and select Mortal Shell
- Click on Manage Games with the Gear Icon under Your game
- From Steam Input, select Controller Options
- Click on the downward pointing arrow to expand the options for Chang the Steam Input Per-Game Settings, select Forced On and hit OK.
Relaunch the game after Steam restart and the controller not working in Mortal Shell should be resolved. If the problem persists, try the next fix.
Fix 2: Change Steam General Controller Settings
Depending on the controller you are using whether the Xbox controller or the DualShock, you need to set the device on Steam. This can be done via the Controller Settings options. Here are the steps you need to follow.
- Launch Steam from the desktop shortcut
- Click Steam on the top-left corner and select Settings
- From the Setting menu, go to Controller
- Click on General Controller Settings
- Depending on the type of controller you wish to use, you can check PlayStation Configuration Support, Xbox Configuration Support, or the Generic Gamepad Configuration Support.
- Press Ok to save changes, exit from the Window and start the Mortal Shell.
The above two fixes are very effective in resolving the Mortal Shell controller not working on PC problem.
