Bugs & Errors

Fix Insurgency Sandstorm Freezing, Not Responding, and Crashing

Fix insurgency sandstorm Freezing, Not Responding, and Crashing

Insurgency: Sandstorm is a team-based FPS game released back in 2018. Players are having fun while playing this game on both modes – Solo as well as with their friends. However, recently, players are reporting several issues including freezing, not responding and crashing on PC and Console. And because of such annoying issues, players are not able to enjoy this game seamlessly. Luckily, there are several possible solutions which are going to talk about in the following. Let’s find out how to Fix Insurgency sandstorm Freezing, Not Responding, and Crashing.

How to Fix Insurgency sandstorm Freezing, Not Responding, and Crashing

Recently, this popular game is launched on Xbox One as well as PlayStation 4. However, many players are reporting on Reddit as well as on other Forums that their game is Freezing, Not Responding, and Crashing. If the same thing happens with you, the following are some of the best solutions you can try to fix this issue.

Restart your Console or PC

Sometimes such issues will be fixed simply by restarting your Console or PC. This way the application will be cleared out if they are running in the background. Such apps may make your game slow down and causing issues. So, just restart your Console or PC and see if you’re still having the same issue or not.

Run the Game as Administrator

One possible reason for frequent crashing and freezing issues could be if you have not given admin rights to the game. For this, you will have to run Insurgency Sandstorm as an administrator.

For this: Open up Steam, and go to Library and search for Insurgency Sandstorm. Once found, right-click on it >> Properties >> Click Browse Button and next click on the Browse, then click on Insurgency and click on “Binaries” and then Win64.

Once you are done with all these steps, right-click on InsurgencyClient-Win64-Shipping.exe, then click on Properties. And then click on Compatibility. Here, ensure to check box Run this program as an administrator. And lastly, click on Ok.

Check Windows Firewall

Press Win + R butting together and a Run dialogue box will be opened. Once opened, type “firewall.cpl” (Do not put quotation marks) and click on Ok.

After that, you will see a list of games, find and click on Insurgency Sandstorm and then click on Change Settings >> Allow Another App. This way, a new window will be opened on your screen. Then click on Browse button >> Steam >> steamapps >> common >> sandstorm. Then, select InsurgencyEAC.exe app and then click on the Open. Here you need to click on Network types and check the box Private and Public and click Ok.

Once done, simply you need to restart your game and the issue should be resolved.

Uninstall the Game and Reinstall

If nothing works, one of the best solutions is to uninstall the game completely and then install it again. And then attempt to launch the game, it will start working without any issues.

Verify File Integrity

Go to Library and find the game Insurgency Sandstorm and then right-click on it and select Properties. Next, go to the Local Files and click on “Verify integrity of game files”. By doing this, Steam will verify all the game files. However, it may take some time for the scanning but the issue might be resolved. Once the process is done, restart the game and see if that works.

Update your Graphics Driver

In case the graphics drivers are outdated and not updated, such issues may occur. For this make sure you have the latest and updated Graphics drivers. 

To do this, go to the official website of your Graphic card manufacturer and find out the card model and manually download the latest drivers and install them.

Change Resolutions

Many players have also suggested changing the resolution of your game. If you are playing at 4k, then try to downgrade it to 1080p and the game won’t crash anymore. Besides, you can also turn off “Supersampling” and relaunch the game again. It should fix the crashing issue in Insurgency Sandstorm.

Reset your Console or PC

The last resort is to reset your Console or PC and then attempt to run the game, 

That’s it – Here we have mentioned all the possible solutions to fix Insurgency Sandstorm Freezing, Not Responding, and Crashing. In case, even after performing all of these methods, you are still having the same issues, then wait for the devs to come with the latest patch or update.

Prasiddh Thakkar
I am a trainee at QM Games.

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