Fix Immortals Fenyx Rising Error Code CE-34878-0 & CE-108255-1 on PS4 and PS5

Recently the error code CE-34878-0 on PS4 and CE-108255-1 on PS5 is popping up with all the new Ubisoft game releases from Assassin’s Creed Valhalla, Watch Dogs Legion to the latest title Immortals Fenyx Rising. Either at start-up or mid-game, the game crashes and gives users on PlayStation the error. For most users, a simple reboot of the PlayStation should be able to fix the error, but if the error persists, there can be several causes that needs to be fixed before you can play the game or keep it from crashing mid-game. Keep reading and we will help you resolve the Immortals Fenyx Rising Error Code CE-34878-0 on PS4 and the Error Code CE-108255-1 on PS5.     

Fix Immortals Fenyx Rising Error CE-108255-1 on PS5 and Code CE-34878-0 on PS4

When the crash occurs can indicate the root of the problem. If the crash is random, happens during cut scenes, or specific scenes where the game requires more resources, it could mean the settings of the game are set too high and that’s causing the crash. If the crash occurs when you are loading specific checkpoints in the game, it could indicate the system is over-exhausting its horsepower which could be resulting in the Immortals Fenyx Rising PlayStation error codes CE-34878-0 & CE-108255-1.

Since the game is pre-optimized for consoles and there is little you can do if there is a performance problem with the game, the only permanent fix for such a problem is to wait for the developers to resolve the issue in a patch. However, you can tweak some settings on the PS4 to ensure that game performs better. Change the PS4 Video Output Settings to 1080p. Reducing the video output will consume less resources and therefore, it will prevent the crash from happening. Also disable the Supersampling Mode in the Video Output Settings to further enhance the performance of the device.  Additionally, you can also try and avoid any visually demanding scenes. PS5 users can also attempt the available settings changes.

For crashes that happen at random, these are some solutions you can try.

Restart the console

To restart the PS4, press the power button and allow it to power down. Remove the power cords and hold the power button again for 10 seconds. Allow the PS4 to rest for a while and connect the power cords. Fire it up and launch the game. Most people will eliminate the error simply by this step. If you are on PS5, perform the same fix.

Update the Game

If you have encounter the error at the time of writing this post, there is a day-one patch released, which you must download. Here is how you can check for updates. From the game library, hover over Immortals Fenyx Rising and press the Options button on the controller. In the menu, click on Check for update. If there is an update for the game, download it.   

Clear Cache on PS4 & PS5 and Rebuild Database

Corrupt cache files on the console can lead to the Immortals Fenyx Rising crashing with error code CE-34878-0 and CE-108255-1. Cache are temporary files on the PS4 and PS5 that enhance the performance of games. You need to clear cache, but there is no way to do it on the PS4 from the settings. Instead, you have to hard reset the PS4 to clear cache. Turn off the PS4 completely and disconnect the power cords. Let the PS4 rest for 30 seconds. Now, connect the power cord and hold the power button for 10 seconds. After you hear the second beep around 8 seconds, let go off the power cord. Your cache is cleared and the PS4 will boot up in Safe Mode. Now, you can rebuild the database. Here are the steps you can follow:

  1. Connect the controller to the console and press the PS button.
  2. Select Rebuild Database from the options on the screen and hit Ok.
  3. Wait for the process to complete.

Do the same on PS5, but the process may be slightly different.

Delete the Saved Data (Game crashes when saving or loading save)

Deleting the saved data is a longshot, but has worked for a number of Ubisoft games to resolve the crashing problem on PS4 & PS5. If the Immortals Fenyx Rising PlayStation error codes CE-34878-0 & CE-108255-1 occurs when you try to save the game or while loading the auto-save, the reason could be corruption of the game’s saved files. The game crashing on start-up is also a symptom of a corrupt save as the files of the game fail to load. You will have to delete the saved data of the game in order to resolve the error. But, there is a caveat as you must have guessed, you would lose your progress in the game. So, if there is no other option, here is how you can delete the game’s save.

  1. From the Menu, go to Settings and select Storage.
  2. From the storage options, select Saved Data and then Immortals Fenyx Rising.
  3. Press on the Options Menu button.
  4. Delete all the saved data one at a time. 

Reinstall the Game

If there was problem with the game that could have occurred when you download it or overtime the game files became corrupted, it can lead to crash. The only way to fix such problems is to reinstall the game. Reinstalling is also the most effective solution when the game is creasing randomly with no clear signs of the problem. To reinstall the game, you will have to delete the current game and download afresh. Here are the steps to reinstall Immortals Fenyx Rising.

  1. Select the game and click on the Options Menu button.
  2. Select Delete from the options and press OK.
  3. Now, go to Library > Purchased > Immortals Fenyx Rising > Download.

Install the Original Hard Drive

If you have upgraded the hard drive or removed the original that came with the PS4 for some reasons, you need to reinstall it to fix the Immortals Fenyx Rising Error Code CE-34878-0.

Disable Face Recognition

Although the face recognition is not a feature you would require in Immortals Fenyx Rising, it’s something that’s known to crash games. Disable it and check if the Immortals Fenyx Rising crashing on PS4 issue is resolved. To perform the steps, go to Settings > Login Settings > Uncheck Enable Face Recognition > Reboot.

Initialize the PlayStation

Initializing the PS4 is a drastic step and should be your last resort when nothing has worked. When it’s confirmed that the problem is at your end and others are not facing the same issue. You should not try this step in the first few weeks of the game’s release. Wait for a few patches from the developers and confirm on various forums that the issue is at your end. The process resets the PS4 OS software and completely resets the device. All your data will be lost in the process. Therefore, we advise that you take a backup of your saved games before you proceed with the solution. Here is how you can take a backup.

Go to Settings > Application Saved Data Management > Saved Data in System Storage > Upload to Online Storage > Hit the Options button > Select Multiple Applications > Select All > Upload > Apply to All > Yes.

By following the above process the saved data of the games will be stored on the cloud. Now, let’s initiate initializing the PS4.

Go to Settings > Initialization > select Full. It usually takes a few hours for the process to complete so be patient.

Once the initialization is complete, you need to get back the game’s saved files from the cloud. But, before that go to Library > Purchased and download the game. Once the game is download, follow the below steps to get back the saved files. Go to Settings > Application Saved Data Management > Saved Data in Online Storage > Download to System Storage > Immortals Fenyx Rising > select the data and hit Download.

That’s all we have in this guide, we hope the post was helpful in resolving the Immortals Fenyx Rising Error CE-108255-1 on PS5 and Code CE-34878-0 on PS4.

One Response

  1. Ryan 27 March 2021

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