Hyper Scape has officially released for PC, PS4, and Xbox with the Season One “The First Principle.” But, players who jumped to play the game are encountered by a new error – the Hyper Scape error code Violet-68. According to Ubisoft, the error occurs when your account has been flagged for security reasons. Your Ubisoft account has been temporarily disabled. The recommended solution from the developers is to reset the password for the account.
The error Violet-68 can also occur when you have initiated the process of account closure. In such a case, you need to revert the decision. In case, the game servers detected fraudulent activity from your account, it can also be a cause of the error.
To sum it, the error occurs due to three main reasons:
- Account locked due to suspicious activity
- Account closure process initiated by the user
- Confirmed cheating or other fraudulent activity
The developers are aware of the issue and this is the official statement on Twitter, “This error is due to an issue with the Uplay account connected to your Console account.” The problem may even occur when you don’t meet the above three cases and is just a case of servers assigning you to the wrong device. That’s expected, as a large number of players have jumped to play the game and the new feature of Crossplay may be causing difficulties. Fortunately, there are a number of solutions you can try.
Hyper Scape | How to Fix Error Code Violet-68
The Hyper Scape Error Code Violet-68 seems to be a problem on the server-end as thousands of users who jumped to play the game encountered the problem. The most effective fix is to create a new account, but understandably, some users may not want to do that.
Fix 1: Create a New Account
Creating a new Ubisoft account is the easiest and a guaranteed fix for this error. As the error is account-related, creating a new one can fix the problem and get you into the game. You can do this by visiting the link to Ubisoft.
Fix 2: Change the Uplay Password
As this is a recommended fix from Ubisoft, you must attempt to reset the password on your account. You can follow the same link we have shared above to reset the password for your account. Once you are on the page, click on “Forgot your password?” and follow the instructions of the website to reset the password.
Fix 3: Connect Console to Uplay
A lot of users have confirmed that changing the Uplay account password did not resolve the error. If that’s the case with you, ensure that the console is linked to the correct Uplay account. You can verify it on the Official Ubisoft website.
If the Uplay account is not linked to your console, you can choose to do it through the game or by visiting the Ubisoft website. To set it from the Ubisoft website, follow the below steps:
- Follow the link to Ubisoft Club
- Click on Login on the top-right corner
- Click on the Logo of the device – Xbox or PlayStation
- From the new window, Sign-in into your console account
- Next, Login to your Ubisoft account or choose to create a new one.
These steps should direct your game to the correct Uplay account and you should not encounter the Hyper Scape Error Code Violet-68. However, in case the error still occurs, you can Contact Ubisoft and work with them to resolve the error.