Diablo 4 is one of the most highly anticipated games in the video game industry, and fans have been eagerly waiting for its release for years. However, like any other game, Diablo 4 can sometimes run into issues that can ruin the gaming experience. One of the most frustrating issues that players have reported is getting stuck on the loading screen.
Read: Fix Diablo 4 Crashing on Startup, Not Launching, and Game Not Starting Issues
How to Fix Diablo 4 Stuck on the Loading Screen
If you are experiencing this issue, don’t worry, as there are several fixes that you can try to get the game running again. In this article, we will go over some of the most effective solutions to fix Diablo 4 stuck on loading screen.
Check Minimum System Requirements
First and foremost, it is essential to check your system’s requirements to ensure that your PC meets the minimum requirements to run the game. If your system doesn’t meet the minimum requirements, then you may experience issues like a stuck loading screen or even crashes. Check the minimum requirements for Diablo 4 here.
Restart the game
Once you have confirmed that your system meets the minimum requirements, the first solution you should try is to restart the game. Sometimes, the issue may be a temporary glitch that can be fixed by restarting the game. To do this, you can either exit the game and relaunch it or use the task manager to force close the game and then relaunch it.
Verify Game files
If restarting the game doesn’t work, the next solution you can try is to verify the game files. Sometimes, corrupted game files can cause the game to get stuck on the loading screen. To verify the game files, follow these steps:
- Open the Blizzard Battle.net app and go to the Diablo 4 game page.
- Click on the Options dropdown menu and select “Scan and Repair.”
- Click on “Begin Scan” and wait for the process to complete.
- Once the scan is complete, launch the game and check if the issue is resolved.
Update the Graphics Driver
If verifying the game files doesn’t work, you can try updating your graphics card drivers. Outdated graphics card drivers can cause issues with games, including getting stuck on the loading screen. To update your graphics card drivers, follow these steps:
- Open the Start menu and search for “Device Manager.”
- Expand the “Display Adapters” section and right-click on your graphics card.
- Select “Update Driver” and follow the on-screen instructions to update the drivers.
Disable Antivirus
If updating your graphics card drivers doesn’t work, you can try disabling your antivirus software temporarily. Sometimes, antivirus software can interfere with games and cause issues like a stuck loading screen. To disable your antivirus software, follow these steps:
- Open your antivirus software and look for an option to temporarily disable it.
- Once disabled, launch the game and check if the issue is resolved.
Reinstall the game
If none of the above solutions work, you can try reinstalling the game. This is a last resort solution, but it can sometimes fix issues like a stuck loading screen. To reinstall the game, follow these steps:
- Open the Blizzard Battle.net app and go to the Diablo 4 game page.
- Click on the Options dropdown menu and select “Uninstall Game.”
- Once the game is uninstalled, click on the “Install” button to reinstall the game
Deleting Battle.net Cache Data
One of the most effective solutions for improving the performance of Battle.net is to delete the cache data. Cache data is temporary data that is stored on your computer to speed up the performance of the software. However, over time, cache data can accumulate and cause issues like slow loading times and crashes.
To delete the Battle.net cache data, follow these steps:
- Close the Battle.net app if it is running.
- Open File Explorer and go to the following location: C:\ProgramData\Battle.net
- Delete the Cache folder.
- Restart the Battle.net app and check if the performance has improved.
Increasing Virtual RAM
Virtual RAM, also known as page file or swap file, is a part of your hard drive that is used as temporary memory when your computer’s RAM is full. Increasing the size of your virtual RAM can help improve the performance of Battle.net and other software.
To increase the size of your virtual RAM, follow these steps:
- Open the Start menu and search for “Advanced System Settings.”
- Click on “View advanced system settings.”
- Click on the “Settings” button under the “Performance” section.
- Click on the “Advanced” tab and click on the “Change” button under the “Virtual memory” section.
- Uncheck the “Automatically manage paging file size for all drives” option.
- Select the drive where Battle.net is installed and click on “Custom size.”
- Enter a new value for the initial and maximum size of the virtual RAM. The recommended size is 1.5 times your computer’s RAM.
- Click on “Set” and then click on “OK” to save the changes.
- Restart your computer for the changes to take effect.
Performing a Clean Boot
A clean boot is a troubleshooting technique that allows you to start your computer with a minimal set of drivers and startup programs. This can help identify and resolve issues that are caused by third-party software.
To perform a clean boot, follow these steps:
- Open the Start menu and search for “msconfig.”
- Click on “System Configuration.”
- Click on the “Services” tab and check the “Hide all Microsoft services” option.
- Click on “Disable all” and then click on “OK.”
- Click on the “Startup” tab and click on “Open Task Manager.”
- Disable all the startup programs by right-clicking on each program and selecting “Disable.”
- Close the Task Manager and click on “OK” to save the changes.
- Restart your computer and launch the Battle.net app.
- Check if the performance has improved.
By following the solutions mentioned in this article, you can get back to playing Diablo 4 without any issues. Remember to always keep your game and drivers updated to avoid such problems in the future.
Read next: How to Fix FIFA 23 Lagging, Stuttering, and Low FPS on PC