Fix DashPass Not Working

DashPass is a popular subscription service offered by the food delivery platform DoorDash. DashPass provides customers with various benefits and discounts when ordering food from restaurants that are partnered with DoorDash. Some of the common benefits of DashPass include free delivery, lower service fees, and special offers, among others. But some users are reporting that the DashPass is not working for some reason. There could be several reasons for this issue to occur such as the main server being down, out-of-date software, issues in your internet connection, your subscription having ended, incompatible payment method, etc. Are you also experiencing the same issue? Stick to this guide and learn what you can do to fix it.

How to Fix DashPass Not Working

Before moving to the following troubleshooting steps, make sure to go through the below quick workarounds.

1. First of all, close the app completely and then reopen it. Sometimes, this can help resolve minor bugs that might be causing the issue.

2. Make sure your app is updated to the latest version. Sometimes, outdated versions can cause several compatibility issues. So, update the app and check if the issue persists.

3. Make sure your DashPass subscription is still active and it has not expired. You can check the status of the subscription details.

4. In addition, make sure you are using the correct Chase card

5. Try logging out of your account and then logging back in. This can refresh your session and fix any minor issues.

If these quick checks don’t help to resolve DashPass not working issue, then below are some other workarounds you can try to fix it.

1. Check the Current Server Status

In case the server is down due to routine maintenance or a sudden outage, DashPass won’t work. In that case, you cannot do anything except wait until their services are back online. You can check the DashPass server status on DownDetector.

2. Check Your Internet Connection

A poor and unstable internet connection can also cause this issue so make sure it is working fine. You can also try resetting your router or modem to troubleshoot connection-related issues.

3. Canceling Your Current DashPass and Re-enrolling

Some users have resolved the issue by re-enrolling the DashPass. Here is how you can do it through your mobile device and the web.

On Mobile Device: Open up the DoorDash app >> Account >> Manage DashPass >> End Subscription – Once done, now you can re-enroll it.

On the Web: Open up your web browser >> Log into your DoorDash account >> Go to the Menu icon >> Manage DashPass >> End Subscription – Once done, now you can re-enroll it.

4. Disable VPN Service

If you are using a VPN service, it can cause conflicts with the app so try disabling your VPN service temporarily while using DashPass and check if this trick worked.

5. Reinstall the App

If that doesn’t work too, try uninstalling the app completely from your device and reinstalling it. This will also ensure to eliminate any corrupted app files.

6. Contact the Support Team

If none of the above workarounds help to resolve the issue, reach out to the customer support team for further assistance. 

That’s all you can try fixing DashPass not working issue.