Blizzard Agent Went to Sleep Error with COD Warzone, World of Warcraft, or Overwatch occurs when the Blizzard Servers are down. There is little you can do to help the situation other than wait out the storm. However, sometimes the problem may lie elsewhere.
The first thing to do is confirm if the Blizzard services are down, you can check this on the official Twitter handle of Blizzard or Downdetector website. If the servers are working normally, there might be a problem with your firewall or antivirus blocking some functions of Battile.Net client.
The appearance of the error is not new, from time to time Battle.Net users face this problem. And recently it has been affecting the Warzone mode in Call of Duty Modern Warfare.
This error is common with new game releases on Battle.Net and unless the servers are down, fixing the issue is the only way to play Call of Duty Warzone, or other games. Let’s have a look at what causes the error.
Causes of Warzone Blizzard Agent Went to Sleep
There are two possible causes that can result in the error. Even though the error message is not all very revealing, it means the Blizzard servers are down.
This error is caused due to your firewall blocking some functions of the Battle.Net client or the servers are down. Nothing you do with the game settings or installation that can resolve the error as this is not a native error under most circumstances.
Here are some fixes you can try to resolve the error.
Solutions for Call of Duty Warzone Blizzard Agent Went
to Sleep Error
If the servers are operational and you still get the Blizzard Agent Went to Sleep Error, the problem might be with your firewall blocking some functions of Battle.Net. You can resolve the issue by setting an exception for the Battle.Net client.
Fix 1: Set Exception for Call of Duty on Windows
Firewall or Third-party Antivirus
Windows Firewall is a built-in security application that was initially introduced with Windows XP and has continued ever since. It helps protect your computer from prying eyes or unauthorized users who might harm your computer. It monitors your internet or network activity, keeping an eye on the packets of data coming in and going out. It forms a protective wall between your computer and the internal and external network. The Firewall blocks several applications on your computer that has an untrusted digital signature or due to some other predetermined rule. It is common that the Firewall might block Call of Duty. Follow the below steps to include COD in the Firewall’s exception list:
- Press Windows + S and type Firewall
- Open the Window Defender Firewall
- Click on Allow an app or feature through Windows Defender Firewall
- Before altering Click on Change settings and check both Private and Public boxes for Call of Duty and hit Ok.
Fix 2: Set
Exception on Third-party Antivirus
Here are the steps to set an exception for the Battle.net client on various antivirus software.
Kaspersky
Internet Security
Home >> Settings >> Additional >> Threats and Exclusions >> Exclusions >> Specify Trusted Applications >> Add
AVG
Home >> Settings >> Components >> Web Shield >> Exceptions >> Set the exception
Avast
Antivirus
Home >> Settings >> General >> Exclusions >> Set the exclusion
Fix 3: Completely
Uninstall and Reinstall Battle.Net
If the above fix did not resolve the error, you may want to completely uninstall the Battle.net client and reinstall it fresh. This has helped a lot of users resolve the error, but a word of caution, you will have to reinstall all the games. You will not lose game progress as it’s stored in the profile associated with the game server.
Share your Voice
This ends our fix for the Call of Duty Warzone Blizzard Agent Went to Sleep Error. Do let us know in the comments if a fix worked for you and it’s not listed in the article.
Read More Warzone Content: