Fix Bose Error C7-SC4501

Bose is a renowned brand known for producing high-quality audio products. However, occasionally users may encounter errors like C7-SC4501 that can disrupt the functionality of their Bose products. This error is often associated with connectivity or software issues. In this article, we will provide you with a step-by-step troubleshooting guide to help you resolve the Bose Error C7-SC4501.

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How to Fix Bose Error C7-SC4501

The error 4501 is caused by either technical issues or connectivity issues. Here are some solutions to fix this issue. Follow the below methods to fix this error:

1. Reset Your Bose Product

Just like rebooting a smartphone, occasionally resetting your Bose product can resolve minor issues, including the C7-SC4501 error. To reset your Bose product, follow these steps:

1. Locate the power cord of your Bose product and unplug it from the power outlet.
2. Wait for approximately 30 seconds.
3. Reconnect the power cord to the power outlet.
4. Power on your Bose product and check if the error persists.

2. Close and Re-open the Bose App

Closing and re-opening the Bose app can help resolve temporary software glitches. The process may vary depending on your device and operating system. 

3. Try Playing the Station Using the Music Service Website or App

If you’re experiencing the C7-SC4501 error when trying to play a specific station, it’s possible that there is an issue with the station stream itself. To verify this, follow these steps:

1. Visit the music service website or app associated with the station you’re trying to play.
2. Search for the station and try playing it directly from the music service’s website or app.
3. If you encounter difficulties playing the station, it indicates an issue with the station stream rather than your Bose product.

4. Remove and Re-add the Music Service Account on Your Bose Account

If the C7-SC4501 error is specific to a particular music service, removing and re-adding the service to your Bose account can help resolve the issue. Follow these steps:

1. Visit the official Bose website and log in to your Bose account.
2. Navigate to the settings or account management section.
3. Look for the option to manage connected music services.
4. Locate the problematic music service and select the option to remove or unlink it from your Bose account.
5. Once the service is successfully removed, go back to the music service settings and choose the option to add or link an account.
6. Follow the prompts to select the music service you want to add and enter your account information.
7. Save the changes and ensure that the music service is successfully re-added to your Bose account.

By removing and re-adding the music service, you refresh the connection between your Bose product and the service, potentially resolving any issues causing the C7-SC4501 error. 

5. Reinstall the Bose App

If you continue to experience the C7-SC4501 error even after trying other troubleshooting steps, it may be necessary to uninstall and reinstall the Bose app on your device. Follow these instructions to do so:

1. Locate the Bose app icon on your device’s home screen or app drawer.
2. Press and hold the app icon until a menu or options appear.
3. Look for an option that says “Uninstall” or “Remove.” Tap on it to uninstall the app from your device.
4. Confirm the uninstallation when prompted.

After uninstalling the app, you’ll need to reinstall it from the appropriate app store:

For iOS Devices:

1. Open the App Store on your iOS device.
2. Tap on the “Search” tab at the bottom of the screen.
3. In the search bar, type “Bose” and search for the Bose app.
4. Locate the official Bose app in the search results and tap on it.
5. Tap the “Install” button to download and install the app on your device.
6. Once the installation is complete, launch the app and log in to your Bose account.
7. Retry the actions that previously resulted in the C7-SC4501 error and check if the issue is resolved.

For Android Devices:

1. Open the Google Play Store on your Android device.
2. Tap the menu icon (three horizontal lines) in the upper-left corner of the screen.
3. Select “My apps & games” from the menu.
4. Tap the “Installed” tab to view your installed apps.
5. Scroll through the list to find the Bose app and tap on it.
6. Tap the “Uninstall” button to remove the app from your device.
7. Once the uninstallation is complete, search for the Bose app in the Google Play Store again.
8. Tap the “Install” button to download and reinstall the app.
9. After the installation, open the app, sign in to your Bose account, and try using it again to see if the C7-SC4501 error persists.

If none of the above solutions resolve the C7-SC4501 error, it is recommended to contact Bose customer support for further assistance.

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