Assassin's Creed Valhalla

Fix Assassin’s Creed Valhalla Unable To Select A Gender & Game Not Showing In Library

Fix Assassin's Creed Valhalla Gender Selection Screen - Can’t Select A Gender

Assassin’s Creed Valhalla is set to release tomorrow, but if you have pre-ordered the game there is an extra bonus mission called “The Way of the Berserker” that you can play right now. However, early players who tried to access the game are facing Assassin’s Creed Valhalla not showing in Library or Game after purchasing the game. Players who are able to access the game are facing the Assassin’s Creed Valhalla stuck on gender selection screen and they are unable to select a gender. Both the bugs are preventing players from progressing or continuing with the game. Fortunately, we have some simple recommendations that you resolve the issue. Scroll-down for more.   

Fix Assassin’s Creed Valhalla Stuck On Gender Selection Screen | Can’t Select A Gender

The Assassin’s Creed Valhalla stuck on gender selection screen is the problem that users are experiencing on all platform – PlayStation, Xbox, and PC. Holding down the A button or pressing down on it does not yield. Restarting the game or console seems to be futile.

For players on PC, the left-click does not work. If you are thinking of changing the controller or some other tweak to the system, don’t bother as the problem lies elsewhere and not with your PC, console, or the controller. You simply need to tweak the game settings to resolve the input problem with the game.

Here is what you need to do. Go to Options > Interface > General Tab > Set “Hold Alternative” to “Off”

Don the above and the input problem with Assassin’s Creed Valhalla should be fixed.

Assassin’s Creed Valhalla Game Not Showing In Library After Purchase

Countless players are experiencing a problem where players who purchased the game hours back are not seeing the game in the library. You can see the game in the “My Orders,” but it does not appear in the Library.

The problem appears to hit players who purchased the game through the Ubisoft store. From reports, it seems players who purchased the game through Epic Store have no problem pre-loading the game. However, you’ll still be unable to play the bonus mission “The Way of the Berserker,” as it unlocks after 24 hours on Epic Store.

If you are still facing the issue after the launch of the game, you can refund at Ubisoft and purchase the game via the Epic Game Store.

Given the polarity of the game, it’s natural that some players will be experiencing such problems. But, a large majority of players are already playing the game. So, you’ll have to wait your turn until the issue is resolved and the game should appear in your Library within the next 24 hours. I know it’ not the answer you may be looking for, but there’s nothing you can do about the situation on your end other than getting in touch with Ubisoft.

Harsh Clif
He is caught in a loop between writing about games and playing them. It's a vicious cycle. Although he's biased towards PC, you can occasionally find him on the PS5. He does not own an Xbox Consoles but plans on getting one soon.


  1. Thanks for this info. Once again I have to reinstall the game so I can get to a point to access Options. Once it locks up on gender selection I can’t do a thing other than delete and start again. I’m amazed this didn’t show up when testing the game.


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