Apex Legend’s new Season 9: Legacy is right around the corner and we are expecting new weapons and a new Legend. However, along with the new updates, there are many players are facing several issues while trying to download this game. Players stuck while downloading and they are getting an error that says ‘The update is preparing’. If you are getting the same message, do not worry! Here we have provided all possible solutions to get rid of such “Preparing” download error.
How to Fix Apex Legends Stuck Preparing Download Error
Here are some of the best fixes mentioned by EA and also, we have searched through various forums and Reddit solutions shared by the players and gathered all the possible fixes to fix Apex Legends Stuck Preparing download error.
Clear your cache
One of the easiest and quickest solutions EA suggested to clear your cache. To do this on different platforms:
From the EA Desktop app
1. Select the three dots which you will find on the left side of the EA Desktop.
2. Find ‘Help’
3. Click on ‘App recovery’
4. And select ‘Clear cache’
From Windows 10
If you’re playing this game on your PC, here are the steps to clear the cache.
1. Open the ‘Start’ menu
2. Search “EA” and click on the downward arrow to expand
3. Select ‘App Recovery’
4. Next, you will see a confirmation small window
5. And then click ‘Clear Cache’
Disable Antivirus and Firewalls
As suggested by EA support, by disabling Antivirus and Firewalls, you can fix this issue as both of these programs can interfere with the game process. So, it is advisable to disable both and try it again.
Repair the Game Files
If both of the above solutions do not work, then repair the game files. Of course, it will take a bit long time to do this process but worth investing time. For this process:
1. Cancel the update in the client
2. Click on Application settings in the Origin options menu
3. Disable ‘Automatic game updates’
4. Relaunch the Origin client
5. Next, Right-click on Apex Legends in the library
6. And then press on the Repair option
That’s all for this guide on how to Fix Apex Legends stuck preparing download error. Still, nothing works, then that must be some server-related issues and you only have to wait until the next patch or update by the EA developer to get it fixed. Also learn, Apex Legends Season 9 Legacy Stuck at Infinite Loading Screen – Are Servers Down?