Apex Legends has been affected by an unknown bug, and many gamers have reported that the game crashes at the logo screen.
This guide should be useful if you’re having problems with the game and receiving a 0x887a0006 dxgi error device hung Apex Legends error code. This error was previously reported by Nvidia users, but after the last seasonal update, some AMD users have started seeing this bug.
Game crashes are the most inconvenient thing that can happen to you, especially when you are in a firefight or the while the rings closing in
This article will walk you through a few troubleshooting steps to get rid of that pesky error message. Try them in the same order each time and keep track of the results until your problems are resolved.
What Causes the Error DXGI_ERROR_DEVICE_HUNG Apex Legends?
Apex Legends error code 0x887a0006 DXGI_ERROR_DEVICE_HUNG can be caused by a variety of factors, some of which are listed below:
Administrative rights are required to keep the game running smoothly. If the game does not have the necessary permission, it may crash or generate errors.
Some games are incompatible with older graphics cards, resulting in game crashes. To resolve this, simply update your Windows 11 drivers.
Missing or Corrupted Files
The game will not load properly if any of the game’s files are missing or corrupted.
Corrupted/Missing Registry key
This error has been reported by some users as a result of a missing key in the Windows Registry that aids in the loading of the game’s graphics.
Fix Apex Legends Engine Error on AMD GPU | DXGI_ERROR_DEVICE_HUNG
These are some of the possible fixes for this annoying bug.
Update Graphics Drivers
- Enter Device Manager into the Search bar by pressing the Windows key on your keyboard.
- Click the Open application button in the right pane.
- Scroll down and expand Display Adapters from the menu once in the Device Manager window.
- Select Update driver from the pop-up menu that appears.
- Next, select the option Search for drivers automatically.
Windows will now scan your system for outdated drivers and, if found, will update them automatically and prompt you to restart your computer.
The game is not optimally designed to run smoothly on old graphics cards, resulting in random crashes. As a result, updating the Graphics driver may assist in resolving the problem.
Run With Administrator Rights
- Run the game exe file as an administrator to avoid user account control and privilege issues. You should also run the Steam client as an administrator on your PC. To achieve this:
- On your PC, right-click the R5Apex.exe shortcut file and select Properties.
- Select Properties and then the Compatibility tab.
- Check the “Run this program as administrator” box.
- Click Apply, then OK to save your changes.
Turn off Full-Screen Optimizations.
- To begin, go to C: Program Files (x86)Steamsteamapps\common\R5Apex.exe. [Go there if you have the Steam client or game installed on a different drive or location.]
- Select Properties from the context menu when you right-click R5Apex.exe.
- On the Compatibility tab, uncheck the Enable Fullscreen Optimizations checkbox.
- To save your changes, click Apply, then OK.
Several issues may arise if you overclock the graphics card by increasing its frequency to a number greater than that set by the manufacturer.
The game’s developers may be limiting the card’s frequency because they know it can raise the card’s temperature and cause instability.
As a result, it is advised to avoid overclocking the graphics card and instead revert to factory settings using the best overclocking software for Intel and AMD CPUs.
Applying these changes can assist you in resolving the problem.
Verify Game File Integrity
It’s also a good idea to check the game files and see if the Steam game client can automatically repair them.
- Open Steam and go to the Library.
- Select Properties from the context menu when you right-click on the Apex Legends game.
- Select the Local Files tab by clicking on the Properties button.
- Click the Verify Game File Integrity… button.
This procedure will start by verifying and checking all of the installed game files to see if there is a missing/corrupted file.
Allow the process to complete. To apply the changes, close the Steam client and restart your computer.
Finally, restart Steam and try running Apex Legends again.
- In the Run dialogue box, press Windows + R at the same time and type devmgmt.msc. When finished, click OK.
- Scroll down and click on Display Adapter in the Device Manager window.
- Select Properties from the pop-up menu that appears.
- Navigate to the Driver tab and scroll down to the Roll back driver option.
- Finally, press OK to save your changes.
Sometimes the current Graphics driver is incompatible with your device, which can cause issues such as random crashes.
As a result, you may be able to eliminate the vexing error by simply rolling back the driver.
Add New Registry Key
- Type Notepad into the Windows key on your keyboard. Press the Enter key.
- Now, copy and paste the following into the Notepad text window.
- Then, on the Files tab, select Save as.
- In the next window, select Desktop and hover over the Save as type option.
- Choose All Files as the file format and give it the name FIX.REG.
- Close Notepad by pressing the Save button.
- Right-click the newly created file.
- When prompted to allow this app to make changes to your device, confirm by pressing Yes and then clicking OK.
Restart Apex Legends and see if it works this time.
If none of the above work, you must go to Steam Client and uninstall then reinstall Apex Legends. But, hopefully, these methods will be effective first.
That’s all there is to it for the “DXGI_ERROR_DEVICE_HUNG Engine Error 0x887a0006” error. Hopefully, you found it useful and can now return to your favourite Battle Royale.