ADT Pulse App is an application where you can control the features of your home security by just using your phone. You can easily check who’s at the door by going through the ADT Pulse App on your phone, anywhere and anytime. You can also control gadgets connected to the ADT Pulse App, as well as lock and unlock doors, and many other features. But lately, customers are not able to log into the app, where an error message pops up that the ADT Pulse App is currently unavailable. In this guide, we will see if we can check if the ADT Pulse App is working or not.
ADT Pulse App Not Working – How to Check If ADT Pulse is Down
Sometimes applications do not work optimally, and there can be various causes for that. Here we will see how to check if ADT Pulse is down or not.
To check if the ADT Pulse app is down, there are a few things you can do.
- Check Server Status: Sometimes the application servers can be down from their side, so you can try to check online and see if other customers are facing the same issue. The best places to check for the ADT Pulse server status are by checking the official ADT Twitter page and Downdetector.
- Check Internet Connectivity: If your Network connection is hampering how the app runs, then you can face problems trying to use the app. You can try to restart your router, switch between Wi-Fi and Mobile networks, or use a different network to see if the app works.
- Clear Cache: Clearing the app cache for ADT Pulse can help reset the app. For Android, click on Settings > ADT Pulse App > Select it and click on clear cache. For iPhone, go to Settings > General > ADT Pulse > Select it and click on iPhone Storage > Offload App > Reinstall ADT Pulse.
- Log Out from App: You can also try to log out and log back in to see if it is fixed or use another family member’s credentials to check if the app is working for them.
- Update App: If the ADT Pulse app is out of date, then you need to update it to the latest version. If you have the latest version of ADT Pulse and it is not working, you can try to roll back to a previous version to see if it helps.
- Reinstall App: You can try to uninstall and reinstall ADT Pulse and try to log in again.
- Restart Phone: You can also try to restart your phone and try logging in again.
- Wait it Out: Usually the issue would resolve itself, so you can try to wait it out and log back in later in the day.
- Contact Support: If none of the above tips work and the application seems to be working fine for everyone else, then you will have to contact the ADT Pulse app support team to get it rectified.
That’s all there is to know about the ADT Pulse app not working and how to check it. If you like this guide you can check out our other guides as well.